The obvious answer to "how do we grow ?" is "sell more". Whilst that is clearly crucial, it is as important to ensure the operating model is developed and evolved in line with growth. For example, in a professional services firm, different operating models are required at key tipping points, widely regarded as 20, 50 and 200 people. Without this, growth will happen in an uncontrolled and potentially unsustainable manner.
It is also clear that required skills and capabilities change at different scales and levels of maturity of organisations. People who thrive in a small company may struggle and lose interest as the small company becomes a medium sized company, and so on.
Our approach to sustainable growth is therefore a combination of achieving strategic focus (often involving being clear about the company's competitive model); designing and implementing the right operating model, and ensuring that the right people are in the right positions, with the right skills. Culture forms a key part of the operating model design, and being proactive about the culture required in a growing company is another critical element. We also deploy our relationship management skills to help you increase and protect revenue with key accounts.